As Business Technology Experts
We Can Help Your Business Grow
We Have IT Covered
Technology is a vital part of your business, so it's essential that you partner with an organisation who has the expertise and infrastructure to provide Gold Standard levels of IT support, service and plain-English advice.
Our team of professionals will look after your infrastructure, allowing you to benefit from the latest technologies without worrying any problems and removing the burden related to ongoing administration and updates.
Our services allow you to focus on running your business so you can increase profitability and operate efficiently.
The support team are friendly and knowledgeable, not just dealing with technical issues but helping and advising your staff when they have issues or if they simple need guidance.
We are here to support your business so it can thrive via the use of the latest technology.
We provide expert IT and Telecoms support to organisations located in the Northwest of England and across the UK. Our support options are designed to meet the needs and budgets of start-ups through to established businesses.
Our support options include:
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Proactive Support
Outsource your IT to us and our team of experts will manage and maintain your internal and cloud based systems.
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Reactive Support
Providing your staff with a quick and hassle-free way to obtain support when problems occur or if they simply need help.
PROACTIVE
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Prepaid Credits
Purchase a block of 10 hour credits and consume them hassle-free for support whenever you need us
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Pay Per Issue
No contracts or commitment... just pay for our time and we will allocate an engineer to help when we have availability.
MORE ABOUT PROACTIVE SUPPORT.
This service is designed for organisations who fully appreciate that tech is an integral part of their business success.
Proactive support provides you with automated detection of most preventable faults, allowing our team to take action before they develop into severe business impacting issues. Such problems prevent your staff from working and being efficient, so managing these situations without you even being aware is highly valuable to most business owners and leaders.
We use the latest technology to proactively monitor and manage your computers, servers and whole network, using the most advanced artificial intelligence (AI) to identify problems, understand the causes and take rapid remedial action. This process can resolve over 70% of common issues, however unresolved problems are escalated automatically and assigned to the most appropriate and available technical expert for assessment and resolution.
Proactive support reduces the issues that impact upon your business... keeping you and your staff working.
PREVENT PROBLEMS FROM AFFECTING YOUR BUSINESS WITH PROACTIVE SUPPORT
Office 365 Migrations
Microsoft Office 365 has totally changed the way that organisations work by eliminating the cost of ownership of the infrastructure required to run complex IT systems...you simply pay a low cost subscription for the software you want to use.
Our expert team have successfully migrated hundreds of businesses from Google and internally hosted email to the 365 cloud with no negative business impacts. We will apply all of the settings required then migrate your mailboxes and files with no risk of any loss of data. Our expertise will result in a completely hassle-free process for you and your staff.
A project manager will consult with you in the first instance to understand what you have now and explain the whole migration process. By doing this we will deliver a solution which meets your exact needs and allows your business to leverage the benefits from the 365 applications and cloud services.
KEY MIGRATION STAGES
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Understand What You Have
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Identify Existing Integrations
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Plan the Migration
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Setup The 365 Infrastructure
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Initial Migration (Pre Live)
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Go Live Migration
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Post Migration Adjustments
THINKING ABOUT SWITCHING TO OFFICE 365 ?... TALK TO US ABOUT YOUR NEEDS
Cloud Backup
Is Not Backed Up !!!
Backing up your IT systems is essential... especially due to the significant increase in cyber attacks.
Internal servers can fail for many reasons including hardware/software failures and cyber attacks and this can have a
RECOVER FROM DISASTERS QUICKLY
critical impact on your business, at best causing you to incur significant losses and reputational damage with your customers. In cases where you cannot recover your data at all of if downtime is extensive then the results can be catastrophic, leading to job losses or even the collapse of the business.
COMMON DISASTERS
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Cyber crime and hacking
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Infections... ransomware, viruses etc..
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Human error.. file deletion
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Data corruption
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Physical hardware failures
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Theft of physical hardware
REDUCING THE RISKS
As standard all of our proactive support customers receive 24/7 predictive equipment failure monitoring PLUS immediate alerting for detected viruses, ransomware and various other malicious security threats. Detected issues are either automatically resolved using our intelligent monitoring systems or one of our techs will intervene to ensure that corrective action is taken, eliminating exposure for your business.
RAPID RECOVERY
However, no matter how much you spend on cyber security there will always be risks and inevitably your systems will be breeched, causing anything from a small virus infection to being completely locked out of your own files.
Our Cloud Backup solutions PLUS our expert support teams can help prevent disasters from occurring in the first place, but should you encounter issues they can get you back up and running quickly.
You can undelete whilst working on a file and restore a version of a file if this is enabled, but this is not a backup and Microsoft themselves advise backing up your data and emails.
Is Not Backed Up !!!
LET US CREATE YOUR CLOUD BACKUP & DISASTER RECOVERY STRATEGY
