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HEADLINE VACANCY .... 1st Line Support Engineer

We have an exciting opportunity for an enthusiastic and service driven technical person to join the company as an
IT Support Engineer (1st Line), providing tech support to our clients.

Our clients are SME’s mainly based in Warrington and the Northwest region. You and the team will be accountable for ensuring that we meet the needs and expectations of our clients, providing high levels of service and customer excellence.

Ideally you would have experience of working for an MSP. supporting small businesses with 5 and 150 users. We provide staff with career progression pathways, so we would work collaboratively to upskill and train you to reach your professional goals.  The role is permanent (full time) working 5 days per week between 8:30am and 5:30pm.

SALARY & BENEFITS

  • £24k to £26k Per Annum

  • Company Pension Scheme

  • 29 Days Annual Per Annum (Inc Public Holidays)

  • Hybrid Office/Home Working Policy

  • Easy To Access Office / Out Of Town Centre

  • Free Parking

  • Free Tea, Coffee & Soft Drinks

  • Team Motivation & Inspirational Events/Activities

KEY OBJECTIVES

  • 1st line remote support to our business clients

  • Cloud services admin (inc Office 365)

  • PC fault assessment new PC setups

  • Attend client sites to undertake user support/help

  • Work effectively with our helpdesk systems

  • Collaborate effectively between clients and staff

KEY OBJECTIVES

  • Live within commutable distance of our office

  • Valid UK driving license and your own car

  • Telephone interview initially follow by a formal interview 

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